An idle scanner
costs more than the fix.
Diagnosis in 24h after receipt, honest quote, minimum 6-month warranty and included remote technical support. We serve clinics across Brazil via shipping.
Four technical fronts.
One single standard.
Corrective maintenance
Full technical diagnosis, faulty parts replacement, optical calibration and final test before return.
Diagnosis in 24h after receiptPrism and fiber optic replacement
Direct import of original and homologated compatible parts. Submicron calibration after replacement.
Avg lead time: 15 business daysUpgrade and retrofit
Modernization of used equipment: updated hardware, licensed software and factory calibration.
Extends life span by yearsRemote technical support
After any service, remote technical support included for the entire warranty period.
For the entire warrantyFrom contact to return,
all timed.
- 01
Contact
You reach out via WhatsApp or form. Reply in less than 30min in business hours.
- 02
Pickup
We pack with appropriate materials and ship with real-time tracking.
- 03
Diagnosis
Within 24h of receipt, full technical report with root cause, required parts and realistic timeline.
- 04
Approval
You approve the quote before any work. No surprises, no hidden cost.
- 05
Technical service
Maintenance executed on calibrated bench, with original or homologated compatible parts.
- 06
Return
Secure packaging, respected deadline, remote technical support included during warranty.
In 24h you have
a full report.
Briefly describe the equipment and the issue. We reply on WhatsApp within 30 minutes in business hours with logistics next steps and initial estimate.